Zip Files

1. Download the Zip file again and save it to your desktop.

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2. You might not have a program to unzip the file.  You can get one here: http://www.winzip.com

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3. Each program is a little different, but you need to click a button that says "extract" or "save".  From there, you will be prompted to select the directory to which you would like to save the contents.  Once you've extracted the files, you no longer need the Zip file.

If this does not solve your problem, please call customer support. They have additional tools to help.

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