VIP Upgrade

1. What do I get if I'm a VIP member?
As a VIP member, you will have unlimited access to both streaming and downloadable videos at 700k. As long as your VIP membership remains active you may download, view and collect as many 700k videos as you like

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2. How can I become a VIP member?
You can upgrade your membership by going through our simple online upgrade process. When you decide to upgrade to VIP, the remaining value of your existing membership will be credited toward your new VIP membership which is billed at $29.95 per month. For example: If you’re currently paying $19.95 for a regular membership and that membership last renewed 15 days ago, you will receive a credit of $9.98 toward your new VIP membership.

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3. How will your Windows Media digital rights management (DRM) system affect my access to VIP 700k video files?
We are using the Windows Media digital rights management system to protect our video content from piracy. While this system should do a lot to protect our videos from theft, it should not get in the way of your ability to view the videos as often as you wish. To help make your experience a smooth as possible, here are a few clues about how the system works…

a. Whenever you view a video for the first time, our system will ask to verify your VIP login information and issue you a license to play the video.

b. After obtaining a license, you will be able to either stream your 700k video or play your downloaded 700k video file offline (without having to re-verify your license) up to 5 times over a one week period.

c. Once either 5 plays or 7 days have passed, you will be asked to re-enter your VIP login information and re-verify your license. Once you’ve done this, you will, again, be able to play the video 5 times over a one week period without having to re-enter your login information.

d. After downloading, you may transfer 700k video files anywhere you wish (to a laptop, etc) but you will be required to quickly re-verify your license before you can play the video in the new location. This means, for instance, if you transfer a video file to your laptop, you’ll need to connect your laptop to the internet and verify your license before the video can play. Once the license is verified, you will able to play the video offline up to 5 times over a one week period.

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4. I am a VIP member but I get an error that says "Sorry your current membership level does not allow viewing premium content."
The Windows Media Player videos on our site are password protected and require you, the member, to acquire a "license" to view them. Your player will try to acquire this license automatically when you try to view the video. If you have your browser remember your codes for the site, you might get a message saying "Incorrect Username and Password." or "Sorry your current membership level does not allow viewing premium content." To fix this problem, make the following changes to the settings in your Windows Media Player:

Under Tools -> Options select: “Privacy”
On the “Privacy” tab, under Enhanced Playback Experience:
Make sure the box next to "Acquire licenses automatically for protected content" is Unchecked.

Under Tools -> Options select: “Security”
On the “Security” tab, Select Zone Settings
A box will come up asking if it's okay to change these security settings, click OK.
Click on the Internet Icon and select Custom Level.
Scroll all the way down to the bottom of the window until you see:
User Authentication:
Logon:
Choose "Prompt for user name and password"
Click OK, then click Yes when it asks you if you are sure you want to change this setting.
Follow this same procedure for Local Internet, Trusted Sites and Restricted Sites.

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